Troubleshooting Bonded Internet Problems


Table of contents
Troubleshooting Bonded Internet Problems

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June 5, 2023



June 5, 2023


Table of contents
Troubleshooting Bonded Internet Problems
June 5, 2023


June 5, 2023

Bonding multiple Internet connections can be a game-changer, especially for those who are reliant on a stable and fast Internet connection for work or entertainment. By using a process known as “channel bonding,” you can combine the upload and download speeds of two or more separate Internet connections, resulting in a faster, more stable Internet experience. However, with the increased complexity of managing multiple connections, problems can arise. This guide aims to provide a comprehensive understanding of how to troubleshoot bonded internet problems.

Methods for Bonding Internet Connections

Before we delve into troubleshooting, let’s first understand the different ways of bonding internet connections. There are primarily four methods to achieve this:

  1. Third-Party Software (Beginner difficulty)
  2. Load-Balancing Router (Intermediate difficulty)
  3. Local Proxy (Intermediate difficulty)
  4. Bonded ADSL (Advanced difficulty)

Please note to implement any of these solutions, you’ll need two or more separate Internet services.

Understanding the Tools: Speedify and Connectify Dispatch Hotspot

One of the beginner-friendly methods to bond connections is by using third-party software like Speedify. This cloud app is a simple yet powerful tool that combines different connection types, intelligently balances the load between them, and automatically routes traffic if one connection goes down. It can work with Wi-Fi, 3G, 4G, LTE, Ethernet, and tethered phone connections.

In addition to enhancing your Internet speed, Speedify also serves as a robust Virtual Private Network (VPN), protecting your online activities and data while on unsecured networks.

However, it’s important to note that Netflix has banned all VPN connections, meaning you won’t be able to use Netflix while connected through Speedify. Most other streaming services, like Hulu and Amazon Video, are unaffected by this restriction.

To distribute your new, load-balanced connection across all devices in your home, you can use Connectify Dispatch Hotspot, another application from the makers of Speedify. It essentially acts like a virtual router, combining your connections into a single access point.

Understanding Load-Balancing Routers

A load-balancing router is a more advanced and reliable method to combine Internet connections. It provides true distribution of load based on server resources, acts as an added layer of security, and allows for automatic failover to standby machines. However, setting it up requires advanced networking knowledge, and it could be a single point of failure if not configured correctly.

For this method, you’ll need to purchase a load-balancing router and connect your modems to it. You’ll then configure the router to balance the load between the two connections. The process may vary depending on the router, but you should find specific instructions in the product manual.

Troubleshooting Bonded Internet Problems

Now that we’ve gone over the basics of bonding internet connections, we’ll delve into the process of troubleshooting common issues you might encounter. However, due to time constraints, we’ve only just begun our investigation into this topic and haven’t been able to gather comprehensive troubleshooting steps yet.

It’s important to note that the steps for troubleshooting will vary depending on the method you’ve chosen to bond your internet connections. For instance, troubleshooting issues with a software solution like Speedify will require a different approach than addressing problems with a load-balancing router.

Troubleshooting slow connection speeds

Troubleshooting slow connection speeds can be a complex process, as it involves multiple factors that can affect your Internet connection. Here are some steps you can take to try to improve the situation:

  1. Test Your Speed: The first step in troubleshooting slow Internet speed is using an online speed test tool like or This will give you a benchmark for your current speed.
  2. Restart Your Modem and Router: Restarting your modem and router can sometimes resolve issues causing slow Internet speed. Unplug the power from both devices, wait about a minute, then plug them back in and wait a few minutes for them to boot up fully.
  3. Check for Background Activity: Make sure that no other devices or applications are using your Internet connection heavily. Streaming services, large downloads, online gaming, and other high-bandwidth activities can slow down your Internet connection.
  4. Try a Wired Connection: If you’re using Wi-Fi, try connecting your device directly to your router with an Ethernet cable. Wi-Fi can be slower and less reliable than a wired connection.
  5. Update Firmware and Software: Make sure your router’s firmware is up-to-date and that you’re using the latest drivers for your network adapter. This can sometimes improve your Internet speed.
  6. Check Your Data Cap: Some Internet Service Providers (ISPs) may limit your speed if you exceed a certain amount of data usage. Check with your ISP to see if this might be the case.
  7. Change Wi-Fi Channel: Wi-Fi routers can operate on several different channels, and you might see an improvement by switching to a less congested one. This is especially relevant if you’re in an apartment or office building with many other Wi-Fi networks nearby.
  8. Reduce Interference: Other electronic devices can interfere with your Wi-Fi signal, potentially slowing down your connection. Try to place your router away from devices like cordless phones, microwaves, and baby monitors.
  9. Try Different DNS Servers: DNS (Domain Name System) servers translate website names into IP addresses. If the DNS servers your ISP provided are slow, you might be able to get a speed boost by switching to a different DNS service.
  10. Contact Your ISP: If all else fails, there might be a problem with your ISP’s service. Give them a call to see if there are any known issues in your area.

The speeds you get can be affected by many factors, including the speed tier you’re paying for, the quality of your ISP’s network, and even the time of day. If you’re frequently experiencing slow speeds and none of the above steps help, it might be worth looking into other ISPs in your area.

Troubleshooting connection drops

Connection drops can be frustrating, particularly when you’re using a bonded Internet service where you would expect increased reliability due to the redundancy of multiple connections. Here’s a step-by-step guide to help you troubleshoot connection drops:

  1. Check Your Individual Connections: Since bonded Internet combines two or more separate Internet services, check each connection for issues. Disconnect them from the bonded setup and test each one separately. If one connection is dropping out, you’ve found the culprit and can contact the respective ISP for further troubleshooting.
  2. Test Your Speed and Stability: Use online tools like to test the speed and stability of each of your connections. An unstable connection with large speed fluctuations can cause your bonded connection to drop.
  3. Check Your Equipment: Check all your hardware, including modems, routers, and bonding devices or software. Ensure that all devices are updated with the latest firmware. Also, check your cables and physical connections to ensure everything is properly connected.
  4. Power Cycle Your Devices: Unplug your modem(s) and router, wait a few minutes, and then plug them back in. This can sometimes resolve temporary issues that are causing your connection to drop.
  5. Check Your Bonding Method: If you’re using a software bonding solution like Speedify, ensure the software is up-to-date and configured correctly. If you use a load-balancing router, ensure it’s properly set up to distribute the load evenly. A misconfiguration can lead to one connection being overloaded, causing it to drop out.
  6. Contact Your ISP(s): If you’ve checked everything and you’re still experiencing drops, it may be an issue with one or both of your Internet Service Providers. Contact them and explain the issue; they might have additional troubleshooting steps or be able to identify a problem on their end.
  7. Professional Help: If you can’t identify the problem or it’s too technical to handle, consider contacting a professional or tech support service. They will have more experience with troubleshooting and might be able to identify and fix the problem more quickly.

Remember, the key with bonded Internet is that you’re dealing with multiple Internet connections and potentially multiple ISPs. This can complicate troubleshooting somewhat, but it also means you have redundancy. If one connection is dropping out, the other should maintain your Internet access, albeit at a potentially reduced speed.

In conclusion

In conclusion, bonded Internet is a powerful tool that allows you to combine multiple Internet connections to boost your upload and download speeds, providing a more reliable and stable connection. Whether you’re using third-party software like Speedify or a load-balancing router, the result is a bolstered access point that offers a substantial improvement over a single connection​.

However, like any technology, it’s not without its challenges. Troubleshooting issues such as slow connection speeds or frequent connection drops requires a systematic and patient approach. From testing your speed and checking for background activity to updating firmware and adjusting your Wi-Fi channel, each step is crucial in ensuring a smooth and seamless online experience. And in the case of connection drops in a bonded Internet setup, the redundancy of multiple connections can be a lifesaver, keeping you online even if one connection fails.

Yet, the most important takeaway is this: the Internet is no longer a luxury but a necessity in our lives, and having a fast, reliable connection is crucial. By understanding and implementing Internet bonding and by knowing how to troubleshoot common issues, you can ensure that you’re getting the best possible connection, paving the way for a smoother, faster, and more enjoyable online experience.

Whether you’re working from home, streaming movies, playing online games, or simply browsing the web, every kilobit per second counts. So embrace the power of bonded Internet – and enjoy the speed and reliability it brings to your digital life.


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