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support

Support shouldn’t be something you have to wait for

The team at BetterCast have a singular mission to give you, your production team and event attendees the best possible support.
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Onboarding & Event Setup

“Event professionals need to know the ticket and registration details for their event in real-time to gauge the quality of their marketing and to estimate event day attendance.”
“You want your hybrid event to standout and be known as groundbreaking, we're here to help.”
Our detailed documentation will ensure you get the platform looking its best.
Our team can help you populate all the content into whatever configuration you choose.
We're happy to chat with you to brainstorm ideas that will make your event really stand out.
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Attendee Livechat

“Event professionals need to know the ticket and registration details for their event in real-time to gauge the quality of their marketing and to estimate event day attendance.”
“When your event goes live you want to be sure guests will never be left waiting”
Chat and Email support is on hand before during and after your event to assist guests with any technical issues they may have.
The team is all technically trained so no question will be pushed to a "ticket" that takes days to get a response to.

Production Team Support

“Event professionals need to know the ticket and registration details for their event in real-time to gauge the quality of their marketing and to estimate event day attendance.”
“We truly understand what it takes to ensure that the show must go on”
We're ready to give live feedback to the video team during a stream if there is any issues.
We can provide any training or guidance to any team member on best practices for video delivery.
If a client has a specific request for a function or feature we can work within the confines of the platform to deliver as close to that desire as physically possible.
We are part of the production team and we strive to be the best in class, no matter how big or small an event.
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See What Else BetterCast Can Do

Features overview
No matter what type of event is being hosted, BetterCast is configurable to suit your needs. OnePage event, An embedded player or a full conference, we can delver.
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Registration & Ticketing
No two events will have the same requirements for ticketing and regisraion. Our system will work with whatever workflow you have now or want to use.
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Administration & Setup
Our production team will work with you to setup your event. Then your production team can manage the delivery of the conference with ease.
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Video Management
Live Streaming, video on demand and cloud editing. Built with multiple layers of redundancy on enterprise-grade infrastructure that scales to your needs.
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Account management & Billing
No two events are ever the same and Bettercast has built support for features such as exhibitor pages, sponsor pages, virtual networking and so much more.
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Reporting
Real time anlaytics , post event reporting and downloadable behaviour based reports you can send to all the key stakeholders.
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Support
We provide almost 24/7 live support for every stakholder in your event. Guests, event production team, AV team and more, live chat, email and phone support. No hidden cost.
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Integrations
Connect your stripe account or ticketing system, send your registraion data to a marketing platform and show ROI with ease.
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“Let us help you easily build and host amazing events that elevate the attendee experience and drive the ROI for all the event stakeholders.”

Request Demo

Request A Demo

If you want to have a guided walkthrough of the entire platform and talk to someone about how BetterCast can be changed to meet your specific requirements, contact us at any time.
Bettercast is Australian owned and globally operated. We are dedicated to the ideals of remote accessibility of our platform as wellas our team.
United Kingdom
+44 (0)20 3404 2885
Australia
+61 (02) 8379 8908
sales_team@bettercast.io

Request Demo

Request A Demo

If you want to have a guided walkthrough of the entire platform and talk to someone about how BetterCast can be changed to meet your specific requirements, contact us at any time.
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The professional’s choice for your event technology. We're partnering with you to deliver unforgettable experiences.
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